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Nicolas Bergero


Recent Posts

4 strategies to improve customer service

Mar 23, 2019 3:46:48 PM / by Nicolas Bergero posted in Hospitality Influencers, Customer Service, Hospitality Manager

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On one hand, the one who is going to say that a restaurant has “excellent customer service” is mostly the customer. On the other hand, customers are different, and of course with different expectations. That is why if we want to satisfy everyone, this won't be possible. Fortunately, there are some things you can do and some tips as well that I can share with you to be as good as possible and create an excellent experience for most of your customers.

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Reducing staff turnover - three steps to success

Mar 3, 2019 11:42:21 PM / by Nicolas Bergero posted in Hospitality Influencers, Staff Retention, Hospitality Manager

Carbon Free Dining - Reducing Staff Turnover Three Steps To Success

 

How to reduce staff turnover? Let's focus on “why” people take a job in hospitality.

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4 ways to make your restaurant more sustainable

Jan 29, 2019 8:22:00 PM / by Nicolas Bergero posted in Restaurant Sustainability, Hospitality Influencers, Hospitality Manager

Carbon Free Dining - 4 Ways To Make Your Restaurant More Sustainable

 

Becoming more sustainable has more positive aspects that you can imagine - from saving resources to gaining from financial improvements. The world and your economic status win!

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