The key to any great customer service is to find the staff with the right attitude.
Ensuring client satisfaction is a minefield, so here is my approach, as an importer, processor, and partner.
Customer Service is a key ingredient in our industry. I think consistent training with the right staff in place is the recipe.
Customer service is the cornerstone of any business, whether in, service, a restaurant, or any industry in where there is direct contact with customers.
Training your staff to call and confirm on all daily reservations respectfully is just common sense.
Customer service is the most crucial ingredient in a dining experience. It is very easy to give a good customer service, but at the same time, it can be very difficult to deliver it consistently.