Hospitality Thought Leaders

The Number 1 Resource for Hospitality Professionals, by Hospitality Professionals
 

 

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5 ways to transform your customer service

Feb 15, 2019 4:33:47 PM / by M Gopalan Menon posted in Customer Service, Hospitality Consultant, Hospitality Thought Leaders

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Carbon Free Dining - 5 Ways To Transform Your Customer Service

 

The key to any great customer service is to find the staff with the right attitude. 

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How to keep customers happy [4 tips]

Jan 15, 2019 11:03:35 PM / by Peter James posted in Supplier, Hospitality Thought Leaders, Customer Service

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Carbon Free Dining - How To Keep Clients Happy 4 Tips

 

Ensuring client satisfaction is a minefield, so here is my approach, as an importer, processor, and partner.

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How to improve customer service [3 tips]

Jan 3, 2019 3:00:33 PM / by Greg James Weiss posted in Hospitality Thought Leaders, Hospitality Consultant, Customer Service

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Carbon Free Dining - How To Improve Customer Service 3 Tips

Customer Service is a key ingredient in our industry. I think consistent training with the right staff in place is the recipe.

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Improving customer service [3 tips]

Dec 18, 2018 2:23:41 PM / by Saleh Abu Dawod posted in Hospitality Thought Leaders, Customer Service, Hospitality Consultant

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Carbon Free Dining - Improving Customer Service 3 Tips

Customer service is the cornerstone of any business, whether in, service, a restaurant, or any industry in where there is direct contact with customers.

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Staff phone training in restaurants is key

Dec 7, 2018 6:21:01 PM / by Mario Sangeleer posted in Hospitality Thought Leaders, Hospitality Consultant, Customer Service

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Carbon Free Dining Staff Phone Training In Restaurants Is Key

Training your staff to call and confirm on all daily reservations respectfully is just common sense.

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How to deliver excellent restaurant customer service

Oct 29, 2018 6:23:46 PM / by Gabriele Gori posted in Customer Service, Hospitality Consultant, Hospitality Thought Leaders

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Carbon Free Dining - Hospitality Thought Leaders - How To Deliver Excellent Restaurant Customer Service

Customer service is the most crucial ingredient in a dining experience. It is very easy to give a good customer service, but at the same time, it can be very difficult to deliver it consistently.

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Great Restaurant Customer Service Tips

Oct 22, 2018 11:39:18 AM / by Paul Newman posted in Hospitality Consultant, Hospitality Thought Leaders, Customer Service

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Carbon Free Dining - 8 Steps To Great Restaurant Customer Service

 

If you visit a restaurant and the food was great but the service, less than great, would you be in a rush to return? If the food was 'ok' but the service amazing, I am absolutely sure you would be more likely to return.

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