Hospitality Thought Leaders

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Staff phone training in restaurants is key

Dec 7, 2018 6:21:01 PM / by Mario Sangeleer posted in Hospitality Thought Leaders, Hospitality Consultant, Customer Service

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Carbon Free Dining Staff Phone Training In Restaurants Is Key

Training your staff to call and confirm on all daily reservations respectfully is just common sense.

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How to deliver excellent restaurant customer service

Oct 29, 2018 6:23:46 PM / by Gabriele Gori posted in Customer Service, Hospitality Consultant, Hospitality Thought Leaders

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Carbon Free Dining - Hospitality Thought Leaders - How To Deliver Excellent Restaurant Customer Service

Customer service is the most crucial ingredient in a dining experience. It is very easy to give a good customer service, but at the same time, it can be very difficult to deliver it consistently.

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Great Restaurant Customer Service Tips

Oct 22, 2018 11:39:18 AM / by Paul Newman posted in Hospitality Consultant, Hospitality Thought Leaders, Customer Service

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Carbon Free Dining - 8 Steps To Great Restaurant Customer Service

 

If you visit a restaurant and the food was great but the service, less than great, would you be in a rush to return? If the food was 'ok' but the service amazing, I am absolutely sure you would be more likely to return.

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