Hospitality Thought Leaders

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Staff phone training in restaurants is key

Dec 7, 2018 6:21:01 PM / by Mario Sangeleer posted in Hospitality Thought Leaders, Hospitality Consultant, Customer Service


Carbon Free Dining Staff Phone Training In Restaurants Is Key

Training your staff to call and confirm on all daily reservations respectfully is just common sense.

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How to deliver excellent restaurant customer service

Oct 29, 2018 6:23:46 PM / by Gabriele Gori posted in Customer Service, Hospitality Consultant, Hospitality Thought Leaders


Carbon Free Dining - Hospitality Thought Leaders - How To Deliver Excellent Restaurant Customer Service

Customer service is the most crucial ingredient in a dining experience. It is very easy to give a good customer service, but at the same time, it can be very difficult to deliver it consistently.

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Great Restaurant Customer Service Tips

Oct 22, 2018 11:39:18 AM / by Paul Newman posted in Hospitality Consultant, Hospitality Thought Leaders, Customer Service


Carbon Free Dining - 8 Steps To Great Restaurant Customer Service


If you visit a restaurant and the food was great but the service, less than great, would you be in a rush to return? If the food was 'ok' but the service amazing, I am absolutely sure you would be more likely to return.

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