Are you struggling to handle bookings for your restaurant, and failing to generate profit because a huge number of reservations that’ve been booked don’t turn up?
The Ultimate Guide to Restaurant No-Shows
Jan 15, 2019 8:27:10 AM / by Elise Dopson posted in Carbon Free Dining, No Shows
Bad manners - Tackling hospitality no-shows
Jan 3, 2019 3:04:53 PM / by M Gopalan Menon posted in No Shows, Hospitality Consultant, Hospitality Thought Leaders
"No-shows" aren't applicable to all types of restaurants. It is generally applicable for fine dining restaurants and restaurants that have a high traffic of diners.
2 tips to reducing restaurant no-shows
Dec 18, 2018 2:22:13 PM / by Laura Flannagan posted in No Shows, Hospitality Thought Leaders, Hospitality Consultant
How to reduce customer no-shows [3 tips]
Dec 4, 2018 5:23:18 PM / by Eric Weiss posted in Hospitality Thought Leaders, No Shows, Hospitality Consultant
In the modern world where technology is readily available, booking a reservation and doing a no-show is easier than ever. These are my top tips for reducing customer no-shows.
How to reduce customer no-shows [4 tips]
Nov 30, 2018 4:28:23 PM / by Maurizio Ferraiuolo posted in Hospitality Thought Leaders, No Shows, Chef
No-Shows have become a massive headache for operators in our industry, affecting restaurant sales directly. I call this trend from customers ''Restaurant Promiscuity'', in essence - Zero or Very Little Loyalty!
Use technology to reduce restaurant no-shows
Nov 22, 2018 10:30:52 AM / by Arron Curtis posted in No Shows, Hospitality Thought Leaders, Hospitality Consultant
No shows would once make up only 5% of bookings but could now be as high as 15% causing a major negative effect across the industry.
Reservation software can reduce no-shows
Nov 21, 2018 3:30:20 PM / by Greg James Weiss posted in Chef, No Shows, Hospitality Thought Leaders
I think starting with a good reservation software system is important. One that is modern and congruent with peoples desire to respond, or in this case lack of desire to cancel their reservation.
Reduce restaurant no-shows through flexible bookings
Oct 30, 2018 10:18:57 AM / by Daniel Griffiths posted in Hospitality Consultant, No Shows, Hospitality Thought Leaders
Utilizing clients details on booking platforms like Chope or OpenTable allows you to send booking reminders to guests - it also offers an easy option for guests to cancel.
5 ways to reduce restaurant no-shows
Oct 30, 2018 9:56:54 AM / by Calanit Peretz posted in No Shows, Hospitality Thought Leaders, Hospitality Consultant
In hotels in order to reduce no-shows it has been known to overbook the hotel at the same time as guests can book many different types of rooms and different packages, the cheaper rates are usually Non Refundable bookings this way even if the guest does not arrive the room is paid for in full.
How to stop hospitality no-shows
Oct 26, 2018 10:30:09 AM / by Martin Wilks posted in No Shows, Hospitality Consultant, Hospitality Thought Leaders
The problem of restaurant no-shows has been a consistent problem for businesses for many years. Quite recently London and other large cities experienced issues of customers booking multiple restaurants for tables at the same time and then deciding which venue they would actually arrive at without cancelling the other bookings.