Hospitality Thought Leaders

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M Gopalan Menon


Recent Posts

Reducing staff turnover is critical for success

Jan 10, 2019 5:13:06 PM / by M Gopalan Menon posted in Staff Retention, Hospitality Thought Leaders, Hospitality Consultant

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Carbon Free Dining - Reducing Staff Turnover Is Important

The hospitality industry, especially 4 & 5-star hotels, spends lots of resources on training the staff.

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Bad manners - Tackling hospitality no-shows

Jan 3, 2019 3:04:53 PM / by M Gopalan Menon posted in No Shows, Hospitality Consultant, Hospitality Thought Leaders

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Carbon Free Dining - Key Ways To Reduce Customer No Shows

"No-shows" aren't applicable to all types of restaurants. It is generally applicable for fine dining restaurants and restaurants that have a high traffic of diners.

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