Hospitality Influencers

The Number 1 Resource for Hospitality Professionals, by Hospitality Professionals
 

 

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How to use a blog for marketing [3 tips]

May 12, 2019 9:46:42 PM / by Andrew Williams posted in Restaurant Marketing, Hospitality Influencers, Hospitality Consultant

Carbon Free Dining - How To Use A Blog For Marketing 3 Tips

Do you run a small, quaint restaurant or cafe? Locals may know the name of your restaurant through word-of-mouth reviews and musings, but marketing your venue online will help to spread your name to out-of-town visitors and to those who haven’t heard the chatter highlighting the wonders of your service, coffee, and food!

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Empathy - a sure way to deal with customer complaints

May 7, 2019 8:06:40 PM / by Nicolas Bergero posted in Hospitality Influencers, Customer Service, Hospitality Manager

Carbon Free Dining - Empathy A Sure Way To Deal With Customer Complaints

I have done 10 years in gastronomy, and I’ve learned, heard and tried already quite a lot of theories about dealing with customer’s complaints, but just one always works (in my personal case). This holy-gastro-tool is called “empathy” and is quite easy to use.

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Chef turnover is a huge problem

May 6, 2019 10:34:29 PM / by Dominic Stormont posted in Hospitality Influencers, Staff Retention, Recruitment

Carbon Free Dining - Chef Turnover Is A Huge Problem


Staff turnover in restaurants is a huge problem, especially within the Chef profession.

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Training to be a chef - my top tip

May 6, 2019 10:10:59 PM / by Katie Mccormick posted in Hospitality Influencers, Career Advice, Chef

Carbon Free Dining - Training To Be A Chef My Top Tip

Training to become a chef is tough, so it's essential to take all the opportunities you can to improve.

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Restaurant reviews - is all publicity good publicity?

May 6, 2019 10:00:26 PM / by Matthew Krueger posted in Hospitality Influencers, Hospitality Consultant, Restaurant Reviews

Carbon Free Dining - Restaurant Reviews Is All Publicity Good Publicity


There’s an old adage in the marketing world – all publicity is good publicity. If you get your name in the news, regardless of whether it's good, bad or just plain ugly, people are talking about you and as such, awareness of who are you are and what the business is, is being created…for free! Sounds almost too good to be true.

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Working in the hospitality industry is more than just a job

May 5, 2019 12:02:59 PM / by Christian Jansen posted in Hospitality Influencers, Career Advice, Chef

Carbon Free Dining - Working In The Hospitality Industry Is More Than Just A Job


For me, people mostly choose the hospitality industry, when they can't find something else or haven't decided what they would like to do with their lives.

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Reducing staff turnover is simple - this is why

May 2, 2019 6:32:19 PM / by Charlotte Humphrey posted in Hospitality Influencers, Staff Retention, Recruitment

Carbon Free Dining - Reducing Staff Turnover Is Simple This Is Why

When we look at staff turnover from a non-hospitality perspective, we tend to think about how we can retain our staff.

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Creating a new product - keep it simple!

May 2, 2019 4:37:58 PM / by Ben Hopkinson posted in Hospitality Influencers, Career Advice, Supplier

Carbon Free Dining - Creating A New Product Keep It Simple


When creating a new product, it is really important to keep things simple, so you don't run into trouble.

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Joining the recruitment industry [5 quick tips]

Apr 30, 2019 10:11:18 PM / by Dominic Stormont posted in Hospitality Influencers, Career Advice, Recruitment

Carbon Free Dining - Joining The Recruitment Industry 5 Quick Tips


Recruitment is tough, it is not viewed as a particularly noble position & recruiting is seen as an easy job that anyone can do and the starting pay is pretty low. So why would you go into recruitment?

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The future of sustainability within hospitality

Apr 30, 2019 9:13:00 PM / by Andrew Williams posted in Restaurant Sustainability, Hospitality Influencers, Hospitality Consultant

Carbon Free Dining - The Future Of Sustainability Within Hospitality


As consumers grow more environmentally conscious, we will see massive growth toward more sustainable practices and plant-based venues.

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