Hospitality Influencers

I struggled with this topic, and how to put into words such a vast and ever-growing discussion. So I turned to Greta. As in Thunberg. The young woman making a lot of noise about the way previous generations have turned a blind eye or not done enough to save our beloved planet.

Staff Turnover is an important discussion for me; I wrote my dissertation on the subject (and gained myself a nice 2:1- just to throw that in there).

Empty tables - there is nothing more detrimental to a business that relies solely on its guests sitting in a chair ordering food and drink.