Improving pay can reduce staff turnover

Staff turnover has always plagued the hospitality industry. High pressure, long hours & being in your feet all day are only a few of the negatives.

The cherry on the cake comes with the low salaries compared to other industries. Some “stuck-in-their-ways” operators argue that they stick to the national wage system and complain they are losing staff. Some companies do it right! Take Pret a Manger, for example, staff are paid well and to top it off; they benefit from a list of around 16 company perks! And most of these perks translate into MONEY!

Not only are staff retained, but they are also above all more productive. You are better off with a few well-paid staff than many low paid martyrs!

Thought of the day - “pay peanuts, get monkeys”.