Having worked as a Restaurant General Manager for almost two decades, bookings are one of the essential attributes to a business's revenue, turn-over and popularity status. No-shows are indeed a frustration for any restaurant owner, especially the revenue the booking would have generated, and the loss of time to turn the tables.
Contacting your guests - how to reduce restaurant no-shows
Mar 23, 2019 3:08:22 PM / by Trevor Fox posted in Hospitality Influencers, No Shows, Restaurant Owner
My 3 favourite things about working in hospitality
Mar 23, 2019 1:44:01 PM / by Belinda Barber posted in Hospitality Influencers, Hospitality Consultant, Career Advice
Working in Hospitality is all-encompassing. It is no secret that the hours are generally long - you’re always on your feet and running around. There are a lot of people to please, seemingly all at the same time. But, at the same time, working in hospitality is instantly rewarding and satisfying.
How restaurants can combat climate change
Mar 20, 2019 9:48:53 AM / by Daniel Ayton posted in Restaurant Sustainability, Hospitality Influencers, Chef
How can restaurants help to combat climate change? The hospitality industry's response to climate change.
How healthy eating can save both your diners and the planet
Mar 13, 2019 11:06:35 PM / by Michael Davies posted in Restaurant Sustainability, Hospitality Influencers, Hospitality Consultant
The importance of staff in any company
Mar 13, 2019 9:54:53 AM / by Julian Davis Smith posted in Hospitality Influencers, Hospitality Consultant, Staff Retention
This is my story of what worked for us building a small niche contract catering company to 140 staff and managers over 16 sites with a £5M turnover.
Marketing - the importance of creative writing
Mar 13, 2019 9:27:35 AM / by Silviya Dimitrova posted in Restaurant Marketing, Hospitality Influencers, Journalist
In recent times, video and live streaming have indeed become very popular and widely used tool in marketing.
Great customer service - the ultimate guide
Mar 13, 2019 8:55:17 AM / by Beth King posted in Hospitality Influencers, Customer Service, Hospitality Manager
Treat those how you would like to be treated. It may be a statement your parents have told you since you were small, but this is one of the most valuable phrases to remember.
Looking to start a hospitality business? This is what you need to know
Mar 12, 2019 8:50:26 PM / by Andrew Williams posted in Starting a Restaurant, Hospitality Influencers, Hospitality Consultant
Reducing restaurant waste [4 tips]
Mar 10, 2019 9:18:02 PM / by Christian Jansen posted in Restaurant Sustainability, Hospitality Influencers, Chef
Most chefs that work in fine dining establishments try their best to have a no waste policy - and so do I.
Hospitality Thought Leaders rebrand - hello Hospitality Influencers!
Mar 8, 2019 3:03:16 PM / by Bradley Hennessy posted in Hospitality Influencers, Carbon Free Dining
Here at Carbon Free Dining, we felt we needed to give our hospitality experts and title more fitting to their expertise and incredible thought-provoking posts, so it's goodbye to Hospitality Thought Leaders and hello to Hospitality Influencers.