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How annoying, a table has been booked but the reservation time arrives and there is no sign of the diner, yet another no-show. The hospitality industry suffers terribly with this problem, and it is estimated to cost restaurants and pubs £16 billion a year.
TripAdvisor, and although it has both perks and flaws, the reviews are unavoidable for most restaurants.
Most restaurant owners and managers ask me how much money they should be spending on marketing.
Instagram is a huge platform, and its success isn’t set to die-down anytime soon--especially since over 1 billion people use the app every month.
‘Utilisation of residual commodities’ or "How to use up leftovers".
How to reduce staff turnover? Let's focus on “why” people take a job in hospitality.
Just imagine. Relaxing mornings spent in your local coffee shop, casually producing content on your MacBook Air with a perfectly crafted flat white made with oat milk. This is what being a writer is all about, right?
These days if you run a restaurant, you need to have social media.
Back in 2000 Griffeth, Hom and Gaertner shared that Employee dissatisfaction caused by poor relationships with supervisors and line managers, undesirable working conditions and lack of career development and training opportunities were seen as major factors that cause high staff turnover in the hospitality industry. So nearly 20 years later, what’s changed?
