Hospitality Influencers

Recruiting into the hospitality industry is possibly one of the most rewarding careers anyone can have. The reason being is that you get to affect the direction of people's careers, but also you get to problem solve for some of the most amazing and innovative people in the industry.

Facebook is fine and Twitter can be terrific. For the enterprising restaurateur, however, it’s important to consider the value of a social media platform before they establish their presence there. It can be confusing to determine which is the best platform for you, let's take a dive into why Instagram might be the answer to your social media woes. 

Here are the 5 most difficult aspects of managing a restaurant team.

With a combined value of £24.2bn and 217,286 outlets, the UK contract catering, retail, travel and leisure market is not only hugely fragmented, but also a complex environment that meets varied consumer needs, from institutional dining in hospitals and schools, to grab and go, street food, and fine dining.

Restaurant technology- Why can't suppliers get it right?

There are many reasons you might decide not to hire a professional to take pictures of your hospitality business, but also many reasons why you should. 

It's probably important to start with mentioning that I am on an island. This means getting fresh ingredients is all the more difficult.

A question that gets a lot of different views from everyone in the industry is how to improve customer service - here's my take on it.

After 30 years in the hospitality industry experiencing and dealing with some very high profile clients and working in some first-class establishments a decision was made to retire my knives and venture into pastures new.

The key to any great customer service is to find the staff with the right attitude.