Hospitality Influencers

Staff turnover has always plagued the hospitality industry. High pressure, long hours & being in your feet all day are only a few of the negatives.

First and foremost when you own a restaurant, it’s a constant struggle between having a consistent product or reinventing your self to keep up with growing trends.

In the modern world where technology is readily available, booking a reservation and doing a no-show is easier than ever. These are my top tips for reducing customer no-shows.

The key word for me when building social media followers is 'quality'. So often with this challenge, another 'q' word is used...'quick'. Unfortunately, with social media followers, the two words are not always synonymous.

No-Shows have become a massive headache for operators in our industry, affecting restaurant sales directly. I call this trend from customers ''Restaurant Promiscuity'', in essence - Zero or Very Little Loyalty!

Building a team can be hard work. The days of shouting and screaming at them are long gone. You need to build strong relationships with your team without becoming their pal.

November saw Carbon Free Dining, hold their inaugural awards ceremony at the Houses of Parliament. The awards were hosted by none other than our supporter and Carbon Free Dining partner, Cyrus Todiwala OBE DL.

I think the industry suffers from a high turnover of staff in many companies (not all) because there isn't enough emphasis on people and their development.

The hospitality industry is growing day after day due to many reasons that are a real lifter for hotelier around the globe. It is a very attractive industry where you can simply enjoy working and growing. Although there's competition and high a turnover, you can grow fast and reach your aims if you are ambitious and you persevere.