Hospitality Influencers

I believe that it takes a great leader to build a great team - someone who is not afraid to change direction, someone who is disciplined enough to make the difficult decisions and implement standards and ensure that they are being met.

At that point in life, I didn't know what I was getting into. The management trainees role gave me an idea of the different departments, but I was greatly influenced by my leaders feedback on the different areas.

November has seen Hospitality Thought Leaders really step up to the plate, from no-shows to restaurant sustainability this month has seen more topics covered than ever before. Speaking of records, Novembers Hospitality Thought Leader of the month has also been awarded a prestigious award at the Houses of Parliament.

A high turnover rate in the industry has always been a problem, but maybe not always for the same reasons...

No shows would once make up only 5% of bookings but could now be as high as 15% causing a major negative effect across the industry.

I landed my first job in marketing because I pulled a good pint.

I was working in a pub during University holidays and met a marketing agency owner called Jason. After a couple of chats, I plucked up the courage to ask Jason for some work experience. He agreed and within a matter of weeks I was managing a Guitar Hero pop up at Bestival festival...pretty cool.